Question : Are Henckels cutlery life time guaranteed? and if so how do I go about replacing something?
My scissors form the set broke and need to be replaced.
henckels

Best answer:

Answer by tabulator32
I think you mail them the broken ones and pay shipping and handling and they send a replacement.

Phone: (800)-777-4308
Fax: (914)-747-1850

Email: info@jahenckels.com